We appreciate your custom and you can rest assured that we will endeavour to despatch your order of supplies at the earliest opportunity.
All deliveries are made between the hours of 8am and 17.30pm
Orders received by 5pm will be delivered the next business day.
Orders received after 5pm will be delivered within two business days.
If for any reason we cannot deliver your order within the stated period we will contact you at our earliest possibility to arrange a new delivery date. If for any reason we cannot deliver your order within the stated period, you may cancel your order and we will provide you with a full refund.
Please note furniture, safes and some electrical and larger goods sometimes take a little longer to deliver. If you have any questions regarding your delivery date you may call the Sales Team on 01268 524624.
The cost of delivery is Free for orders of £30.00+ (ex. vat).
Orders below £30.00+ (ex. vat) are charged a small delivery contribution of £4.95 + Vat.
Returns:
We hope that you will be happy with your order of supplies.
However, in the unlikely event that the product is faulty or if you change your mind and do not wish to keep any part of your order, you have the right to request a product return - provided that the goods are returned within 15 days of delivery and in a resalable condition i.e. unopened, with no writing on any of the packaging. Unfortunately, due to Health & Safety regulations, we cannot accept returns for any food related products including beverages.
To request a product return please use the contact us page by clicking the following link: http://www.officeneedsessex.com/contactus, or you can call the sales office on 01268 524624.